Key points and summary
Performance Measures at 21 State Agencies
And 1 Educational Institution
Report # 96-052
Data used in the CANRIS data base to calculate the average CPS
caseload per worker is unreliable. Changes were made to the data
to adjust for changes in performance goals for child protective
cases that were not totally correct.
The workload study used to determine allocation factors for cost
may not be valid and has not been updated since 1985. As a result
the CANRIS data used to calculate the measure may not be reliable.
For a copy of the entire report, contact:
OFFICE OF STATE AUDITOR
TWO COMMODORE PLAZA
206 EAST NINTH STREET, SUITE 1900
AUSTIN, TEXAS 78701
PHONE: 512-479-4700
FAX: 512-479-4884
E-MAIL: [email protected]