Key points and summary 

     
    
    
                Performance Measures at 21 State Agencies
                      And 1 Educational Institution
    
                             Report # 96-052
    
    Data used in the CANRIS data base to calculate the average CPS
    caseload per worker is unreliable.  Changes were made to the data
    to adjust for changes in performance goals for child protective
    cases that were not totally correct. 
    
    The workload study used to determine allocation factors for cost
    may not be valid and has not been updated since 1985.  As a result
    the CANRIS data used to calculate the measure may not be reliable. 
    
    
    

    For a copy of the entire report, contact:
    
    OFFICE OF STATE AUDITOR
    TWO COMMODORE PLAZA
    206 EAST NINTH STREET, SUITE 1900
    AUSTIN, TEXAS 78701
    PHONE: 512-479-4700
    FAX: 512-479-4884
    E-MAIL: [email protected]