Key points and summary
    

    
                  Contract Administration at Selected
           Health and Human Services Agencies -- Phase Three  
      
                           Report # 96-047  
      
    Overall Conclusion:  
      
    Current contract administration practices at the Department of
    Human Services, Department of Protective and Regulatory Services,
    Department of Health, and Department of Mental Health and Mental
    Retardation do not consistently ensure that contractors use public
    funds prudently and in a manner which provides the most benefits to
    the citizens of Texas.  Weaknesses in contract provisions,
    rate-setting methodologies, contract budget determination
    procedures, contractor selection processes, and agency oversight of 
    contractors all increase the risk that public funds will be spent
    inappropriately.  We identified over $2.7 million in questionable
    expenditures for 18 of the 20 contractors reviewed who provide
    services for these four agencies. The questionable expenditures
    included expenditures which were not reasonable and customary for
    the operations of the programs, such as:
    
    *    excessive payments to related parties for management and
         consulting services,
    *    purchase of land and blueprints for a $5,000,000 church
         complex,
    *    purchasing a provider's program director's home for $417,000,
    *    purchasing and improving a home used for the executive
         director's office for nearly $200,000,
    *    fund-raising cost which exceeded fund-raising proceeds,
    *    excessive travel expenditures.   
      
    Key Facts And Findings:  
      
    Service providers paid a unit rate are not held accountable for how
    they spend public funds. In total, 18 of the 20 providers reviewed
    had at least one unit-rate contract. Unit-rate contracts are
    structured such that once the contractor is paid the fixed rate for
    each unit of service delivered, there are no restrictions over the
    use of funds.  As a result, the $2.3 million identified in  
    questionable expenditures are not violations of current contract
    provisions or agency regulations.  
      
    Although provisions in cost-reimbursement contracts generally hold 
    contractors accountable for how they spend public funds, most
    programs do not have an effective process for determining the
    reasonableness of cost reimbursement budgets. Inappropriate or
    inefficient uses of public funds were not consistently detected by
    the funding agencies during contractor audits.  Thirteen of the 20
    providers reviewed had at least one cost reimbursement contract,
    and we identified $460,947 in questionable expenditures at these
    providers.  
      
    In some instances, contractors receive compensation which exceeds
    the cost of providing services, as evidenced by expenditures which
    are inappropriate, excessive, or do not directly benefit the
    program.  As a result, we concluded that the processes used to
    establish rates and contract budgets do not provide adequate
    assurance that the State is paying a fair and reasonable price for
    the services.
      
    Overall, there is a lack of central guidance or oversight of
    contract administration efforts, resulting in duplication of effort
    and a piecemeal approach on a statewide basis. Although multiple
    state agencies use the same contractor, agency regulations are
    inconsistent, and there is no coordination or communication among
    agencies regarding the contractors' performance.   
    
    

    For a copy of the entire report, contact: 
    
    OFFICE OF STATE AUDITOR
    TWO COMMODORE PLAZA
    206 EAST NINTH STREET, SUITE 1900
    AUSTIN, TEXAS 78701
    PHONE: 512-479-4700
    FAX: 512-479-4884
    E-MAIL: [email protected]