Key points and summary
Performance Measures at 21 State Agencies And 1 Educational Institution Report # 96-052 Data used in the CANRIS data base to calculate the average CPS caseload per worker is unreliable. Changes were made to the data to adjust for changes in performance goals for child protective cases that were not totally correct. The workload study used to determine allocation factors for cost may not be valid and has not been updated since 1985. As a result the CANRIS data used to calculate the measure may not be reliable.
For a copy of the entire report, contact: OFFICE OF STATE AUDITOR TWO COMMODORE PLAZA 206 EAST NINTH STREET, SUITE 1900 AUSTIN, TEXAS 78701 PHONE: 512-479-4700 FAX: 512-479-4884 E-MAIL: AUDITOR@sao.state.tx.us