Follow-Up Audit Report on The Human Resources Administration's Foster Care Tracking and Claiming Systems 7F 96-128 June 24, 1996 Alan G. Hevesi Comptroller First Deputy Comptroller Executive Deputy Comptroller Steve Newman Edward Fitzpatrick Deputy Comptroller For Audit Roger Liwer Assistant Deputy Comptroller For Audit Guy Carlsen Director Of Support Services Dennis Hochbaum Bureau of Financial Audit EDP Division Manager for EDP Audit Vincent Liquori Audit Supervisor Bernard Schwartz SUMMARY OF FINDINGS AND CONCLUSIONS This report is based on the follow-up audit we conducted to determine whether the Administration For Children's Services (ACS) had implemented eleven recommendations made to the Human Resources Administration's Child Welfare Agency (CWA) in our previous audit (7A 92-08) issued August 18, 1994. In the previous audit, we reviewed the accuracy of the address file maintained by the CWA and its compliance with New York State Department of Social Services (SDSS) reimbursement claiming guidelines. In this report, we discuss each recommendation in detail, as well as the current status of each recommendation. During our previous audit, we found that a significant number of name and address records in the Child Care Review Service (CCRS) data base reflected inaccurate information. In addition, we found that SDSS deferred $101,354,930 in claims by New York City for Federal non-participation expenses between July 1991 and December 1992. The SDSS did not reimburse the City's $50,677,465 share to HRA when the claims were first submitted because certain information (i.e., the client identification number, date of payment, check number, and period for which reimbursement was being sought) was not included in the back-up documentation required by the SDSS. We found that ACS has implemented five out of the eleven recommendations made in our previous report, is in the process of implementing 5 recommendations, and did not implement one recommendation. ACS has implemented the following recommendations: eliminated the use of the generic facility address (ACS' headquarters at 80 Lafayette Street) as the facility location address of 2,574 children; minimized the use of the generic facility address and developed a procedure ensuring that home approvals and recertifications are performed within the time frames specified by 18 NYCRR Part 444, and 86 ADM-33; initiated a clean-up at the Preventive Services Unit, thereby eliminating the backlog of case folders; reviewed the workflow in the Preventive Services Unit and the Division of Auxiliary Services, and expedited the creation of case folders as well as the input of the child's information into the Welfare Management System database; and resubmitted disapproved claims for $4.36 million which it received in reimbursement from the State. ACS, along with SDSS, is in the process of implementing the following 5 recommendations: ACS has begun a campaign to reconcile CCRS data base records to ACS' automated payment systems in preparation for the implementation of a new Statewide Services Payment System. ACS will participate in a SDSS sponsored project called CONNECTIONS that will consolidate and link a number of foster care computer systems. The State is in the process of purchasing and installing 10,000 personal computers, of which ACS will receive 4,734, that will, within two years, provide immediate inquiry access to the State and ACS' systems. The State has included in its computer purchases some laptop computers to be made available to ACS case workers in the field. The State has completed the development of a centralized payment processing system known as the Statewide Services Payment System (SSPS), and ACS will start parallel testing in July 1996. To address the previous recommendation that has not yet been implemented, and to prepare for the new demands of working with the integrated child welfare system-- CONNECTIONS--we urge ACS to implement the seven recommendations made at the end of this follow-up report.